Shipping & Handling

Shipping & Handling

What We Ship

We supply empty disposable vape pens (hardware only) and packaging for cannabis oils (boxes, labels, inserts, mylar bags, etc.).
No oil, no nicotine, and no pre-filled products are included in any order.

Warehouses & Shipping Speed

To help U.S. wholesalers and brands restock fast, we keep inventory in multiple locations:

🇺🇸 USA Warehouse (Primary for U.S. Buyers)

  • Typical delivery: 2–5 business days (depending on your state and carrier)

  • Order processing: usually 1–2 business days after payment confirmation

  • Best for: urgent restocks, small-to-mid bulk orders, weekly replenishment

🇬🇧 UK Warehouse

  • Typical delivery (UK): 2–5 business days

  • Best for: UK wholesalers, local fulfillment, faster delivery inside the UK

🇪🇺 EU Warehouse

  • Typical delivery (EU): 2–7 business days (varies by country)

  • Best for: EU buyers who want faster local shipping and smoother delivery

Note: Shipping timeframes are estimates and may change during peak seasons, weather disruptions, or carrier delays.

Processing Time

  • In-stock items: usually ship within 1–2 business days

  • Custom packaging / OEM logo / special requests: lead time depends on artwork approval and production schedule (we’ll confirm before you pay the balance)

Shipping Methods

We choose the best option based on destination, carton size, and your deadline:

  • Small parcels: UPS / FedEx / DHL/ DPD (varies by warehouse and region)

  • Bulk cartons / pallet freight: available on request for large wholesale orders

  • Split shipments: if part of your order is ready earlier, we can ship separately (extra shipping fees may apply)

Tracking & Delivery Updates

Once shipped, we’ll provide a tracking number (or freight reference).
Carrier tracking may take 12–48 hours to update after pickup.

Address Accuracy

Please confirm:

  • Company name + contact name

  • Phone number

  • Full address (suite/unit/zip code)

If a shipment is returned due to an incorrect address or failed delivery attempts, reshipping costs may apply.

Customs, Duties & Local Compliance

  • For shipments that cross borders, import duties/taxes may apply depending on your country and local rules.

  • Buyers are responsible for ensuring products are used and distributed in compliance with local regulations.

  • We ship hardware and packaging only.

Damaged, Missing, or Incorrect Items

If there is any issue, please contact us within 48 hours of delivery with:

  • Order number

  • Photos/videos of the package and items

  • Shipping label photo

We’ll verify quickly and provide a solution such as replacement, partial reshipment, or credit (based on the case).

Questions Before You Order?

If you want the fastest option, tell us:

  • Your shipping city/state (or country)

  • Quantity + target delivery date

We’ll recommend the best warehouse and shipping method for your wholesale order.